In today's tough competitive market, winning and keeping customers takes the best possible skill-set. This course gives people the advanced tools using the psychology of selling and advanced persuasion skills to close mega deals. Our advanced skills course will also help participants build the loyalty of existing customers.
What we Learn
This course also helps in the analyzing behavioral impact on the way customers buy. It also establishes ways of identifying these customer preferences thereby converting them into opportunities to sell. We look at more advanced sales skills, such as accurate profiling of customers, background check and precision approach in range selling.
Key Focus Areas of the program:
Deal with mature and demanding clients.
Demonstrate how to gain commitment to the next step.
Selling to a variety of customers at different levels.
Using persuasive techniques to bring more value to the customer.
How to develop the customer relationship continually.
How to read and respond to customers' body language, voice and words.
How to persuade customers with a structured approach and using psychology.
How to dissolve objections effectively.
How to close the sale when a deal is possible.
Use trigger techniques to gain customer acceptance.
Seasoned sales professionals who wish to learn advanced new skills and refresh their existing skills.
Senior Sales Managers/Executives, Key Account Manages, Relationship Managers and Business Development Mangers would benefit the most.
IT professionals who are selling high-end products or involved in dealing with high net-worth individuals can gain insights.
It's a It is a 2 days 4 hour virtual online session, which is highly interactive, clubbed with practical learning.
It's a great way of learning for adults. TSL customized the training for our requirement which helped to achieve the desired objective