Key Focus Areas of the program:
- Deal with mature and demanding clients.
- Demonstrate how to gain commitment to the next step.
- Selling to a variety of customers at different levels.
- Using persuasive techniques to bring more value to the customer.
- How to develop the customer relationship continually.
- How to read and respond to customers' body language, voice and words.
- How to persuade customers with a structured approach and using psychology.
- How to dissolve objections effectively.
- How to close the sale when a deal is possible.
- Use trigger techniques to gain customer acceptance.
How will you benefit:
- Using technology in profiling customers.
- Understanding different buyer behaviors.
- Reading people and dealing with objections.
- Persuasive triggers.
- Building customer relationship.
- Managing customer life-cycle.
- When to close the deal.
It's a One Day workshop, which is highly interactive, clubbed with practical learning .